Orders and Delivery Information

How it works ?

We deliver all our produce on a weekly basis on Thursday or Friday afternoon, unless special arrangement required. 


Schedule

Orders submitted by Monday 11 PM will be available on Thursday after 4 PM

*** Fruit & Vegetables orders can be submitted the latest by Wednesday 10 AM

Self Pickup

Available during the business hours from Cheltenham or Ringwood

Self Pick-up is free of charge but need to be scheduled before arrival. 

Delivery

We deliver our products to houses and businesses within the following suburbs:


Thursday (For full list please refer to the red and green dots on the map below)

Brighton, Brighton East, Bentleigh, Bentleigh East, Hampton, Hampton East, Oakleigh South, Oakleigh, Clarinda, Heatherton, Moorabbin, Highett, Cheltenham, Black Rock, Dingley Village and more

NEW Delivery areas: Aspendale, Aspendale Gardens, Edithvale, Chelsea, Chelsea Heights and Bonbeach


Friday (For full list please refer to the purple dots on the map below)

St Kilda, St Kilda East, Armadale, Prahran, Windsor, South Yarra, Toorak, South Melbourne and Southbank


Flat rate of 6$ is being charged for all orders, however orders above 150$ are freight free. 


Not at home ? No worries, once your order is ready we will call to coordinate the most convenient time for your delivery.


Need Reschedule ? Kindly reach out to us on KimiKimOrganics@gmail.com to provide further delivery details.

Shipping

Jigsaw Health and Rosita supplements only ! 

Within Australia - sent via 24 hours express post. 

Tasmania and New Zealand - please send an email to KimiKimOrganics@gmail.com to get a quote.

Shipping fees are as following:


Below 500gr - 12$

Below 3kg - 17$

Products Quality

We do our best to ensure you get the best quality possible. However, in event of any quality concern, please reach out to us on KimiKimOrganics@gmail.com at the earliest and we will do our best to resolve it.

Returns and Refunds

At KimiKim Organics we have 100% money back guarantee policy. If you are not 100% satisfied with your purchase, simply send an email within 7 days of your purchase with the picture of the product, and we will refund the the full cost of the item including shipping. 

The refund will be issued within 2 business days.

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